Important - Hands Up!

- Please ask using the account with which you made the purchase or download of our products and in its respective category.
- If you bought our products in another market, ask your questions in that market, not here.

* ADD PRODUCT NAME IN START OF SUBJET

[SOLVED] UT Multimodule update error

LorenzoC New Member
Topic Author 5 years 3 months ago #1

Dear support,
I'm unable to update a module that is creating conflicts on my website.

Can anybody help me with the correct link or file? Extension update always returns error. I have Joomla 3.9.11, with PHP 7.2.20

Thank you in advance
Lorenzo

Attachments:

Please Log in or Create an account to join the conversation.

leoalv Moderator
5 years 3 months ago #2

Hi, which of our templates are you using? to correct the link

Please Log in or Create an account to join the conversation.

LorenzoC New Member
Topic Author 5 years 3 months ago #3

Hi, thanks for your quick reply.
The template name is: UT Lawstudio
Regards

Please Log in or Create an account to join the conversation.

leoalv Moderator
5 years 3 months ago #4

We have reviewed purchases in your name and there is no in our store. In which market did you buy our template?

Please Log in or Create an account to join the conversation.

leoalv Moderator
5 years 3 months ago #5

If you bought in themeforest or in mojomarketplace download the updated package, the latest version of multimodule is inside the package in the modules folder. Install again and it will be updated.

Please Log in or Create an account to join the conversation.

LorenzoC New Member
Topic Author 5 years 3 months ago #6

Dear support,
yes I bought it on Themeforest.
I followed your instructions and manually installed mod_ut_multimodule_2.6.0

Everything is working now. SOLVED.
Thanks and kind regards

Please Log in or Create an account to join the conversation.

Forum

Important - Hands Up!

[SOLVED] UT Multimodule update error